Privacy Policy

Scope of This Policy

This Privacy Policy applies to:

• Visitors to the OrthoScribe website
• Prospective customers and business inquiries
• Users of OrthoScribe services outside of patient encounters

Important:
Protected Health Information (PHI) processed on behalf of healthcare providers is governed by a Business Associate Agreement (BAA) and applicable HIPAA regulations. That data handling is described separately in our HIPAA Compliance documentation.

Information We Collect

Information You Provide

We may collect information you voluntarily provide, including:

• Name
• Email address
• Organization or practice name
• Contact details
• Messages or inquiries submitted through forms

Information Collected Automatically

When you visit our website, we may collect limited technical information such as:

• IP address
• Browser type
• Device information
• Pages viewed and interactions

This information is used for website functionality, security, and analytics.

How We Use Information

We use collected information to:

• Respond to inquiries and requests
• Provide and improve our services
• Communicate about products, updates, or support
• Maintain website security and performance
• Comply with legal and contractual obligations

We do not sell personal information.

Cookies & Analytics

OrthoScribe may use cookies or similar technologies to:

• Enable basic website functionality
• Understand how visitors interact with our site
• Improve content and user experience

You may adjust browser settings to refuse cookies, though some features may not function properly.

AI & Data Usage

Information submitted through the website is not used to train public or consumer AI models.

Customer PHI processed within the OrthoScribe platform is handled exclusively under applicable BAAs and HIPAA requirements.

Data Sharing

We may share information only as necessary:

• With service providers who support website operations (e.g., hosting, analytics)
• To comply with legal obligations
• To protect the rights, security, or integrity of OrthoScribe

When required, appropriate contractual safeguards are in place.

Data Retention

Website inquiry and contact information is retained only as long as necessary to fulfill its purpose, respond to requests, or comply with applicable laws.

Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, disclosure, or misuse.

No internet-based service can guarantee absolute security, but protecting your information is a priority.

U.S.-Only Operations

OrthoScribe operates and stores data within the United States. We do not knowingly transfer personal data outside the U.S.

Your Choices

You may:

• Request access to or correction of your information
• Request deletion of non-PHI personal data, subject to legal and contractual limits
• Opt out of non-essential communications

Requests can be made by contacting us using the information below.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those external sites.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or our data practices, contact:

Email: support@lotusscientific.com

Subject: Privacy Policy Inquiry